Become a part of the Quality Healthcare Team! Quality Healthcare, a member of the Assembly Health family of companies is looking for a Skilled Nursing Tracking Specialist. If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity.

• Provide a viable payer source beginning from date of entry throughout the resident's stay.
• Process Medical Assistance applications and re-determinations.
• Utilize uTrack to enter all data.
• Interact with client and facility staff with professionalism in all facets of customer service.
• Prioritize and adjust workload based on the urgency and importance of issues.
• Escalate growing balances and/or unresolved time sensitive issues.
• Ensure facilities are operating according to procedure and compliance.
• Maintain timely communication with directors, administrators, and staff regarding potential issues at the facilities.
• Participate in team meetings, committees, and/or conference calls.
• Other responsibilities may include training of new Tracking Specialists.

• Prior experience using MatrixCare.
• Experience working with nursing home facilities and Medicaid applications.
• Strong written and verbal skills with the ability to adjust the message to fit the audience.
• Possess strong organizational and time management skills.
• Ability to analyze and synthesize information to understand issues and identify options.
• Engage with a wide base of clients across the organization.
• Collaborate with interdepartmental team members to complete projects.
• Quality requires employees working from home, or otherwise remote, maintain broadband internet access at the address where remote work is being performed. Quality will require a valid speed test report. If you are unable to meet these requirements, please discuss with your recruiter.

• We pay you for your initiative! Competitive compensation.
• Be part of something special-we are in high growth mode through organic growth and acquisition
• Robust ongoing training and development programs
• Competitive Benefit Packages available, Paid Holidays, and Paid Time off to enjoy your time away from the office.
• This position is 100% remote

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